Phoenix - EAP support Guides

Documentation

• Per annum, per product, per group services

• Book an appointment

  EAP Consultants can rebook EAP appointments from the Quick View page of the Phoenix portal. The specific steps vary depending on your engagement type and what …

• Features of Phoenix

• Complete an appointment

  Converge requires all consultants and associates to keep accurate and timely records of appointment outcomes. It is expected that you are marking appointments …

• Engagement information

  Consultant with partner arrangement (partners) Consultant with ad hoc only schedule Consultant with Open schedule